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TERMS & CONDITIONS

We reserve the right to request a 50% deposit to secure your booking which may be paid over the telephone using your debit or credit card.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

These terms and conditions apply to the use of this website and by accessing this website and/or making a booking or purchase you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Before you place an order for products or services, if you have any questions relating to these terms and conditions please do not hesitate to contact us.

Your right to cancel

The following terms apply to all appointments made for Monday to Saturday. See below for special terms applicable to wedding make-up and Sunday appointments.

At least 24 hours notice is requested if you need to cancel or change your appointment. Otherwise the late cancellation costs as laid out below will be charged.

Cancellation or change of treatment times within 24 hours of your booking will incur a charge of 50% of the full treatment value. If you fail to show for the appointment , our treatment(s) will be charged at full cost. You will receive notification of payment via email.

As we are unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with the salon (verbal or written) forms a legally binding contract.

How to cancel or change your appointment: Cancellations should be made by calling us on 0777 332 6838. If you are cancelling outside of normal salon operating hours - you may cancel by email EMAIL but this should be followed up by telephone during salon operating hours. If you have an email address registered with us, you will receive an email confirming your cancellation.

Your right to cancel: Applies to couple or group bookings: A minimum of 72 hours notice is required - otherwise the late cancellation costs as laid out below will be charged.

Cancellation or change of treatment times within the same day of appointment of your booking, will incur a charge of 100% of the full treatment value. This confirmation of payment will arrive via email.

Your file

You agree to keep your personal record held by the Body Bliss salon updated with your full contact details - which will enable us to contact you in the event of any change relating to your appointments. Where possible, please provide both landline and mobile telephone numbers.

Mobile Phones

In the interest of comfort of all our clients, please refrain from using a mobile phone and ensure it is switched off for the full duration of your time at the salon.

Children

Please understand that we can cannot accommodate for children under 12 - unless supervised by an adult during your treatment.

Privacy policy

We will treat all your Personal Information as confidential. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation.

Payment

All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your booking or product is the price as set out on this website.

You confirm that the credit, debit card, that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.